Contact information
Contact Information
qelvaxori — qelvaxori.shop Last updated: October 24, 2026
Order, parcel, return, or plain question — here is exactly how to reach qelvaxori and how quickly you will hear back.
The Points of Contact
- Store: qelvaxori
- Website: qelvaxori.shop
- Operating Company: Ayla, LLC
- Email:
- Address: 2130 Fillmore Street #173, San Francisco, CA 94115, United States
Hours the Desk Is Open
- Monday – Friday: 9:00 AM – 6:00 PM (Pacific Time, USA)
- Weekends and holidays: messages always welcome — replies go out the next business day.
The Reply Rhythm
Every email earns a human answer within 24 hours on business days. Holiday rushes may stretch it slightly, but no message goes unanswered.
Loading the First Email
Three details let most issues close in one reply:
- Your order number;
- The email address from checkout;
- A short description of the issue — photos make damaged or wrong items easy to fix.
Tracking numbers, address changes, cancellations, returns, and refunds all move by email, usually within a single exchange.
Thanks for shopping with qelvaxori!